Hospitality
Specialized IT support for restaurants, hotels, cafes and caterers. When your service is running, your IT must keep up.
Your hospitality IT challenges
During service, every minute of downtime is costly. Here is what we solve for you.
Breakdowns during service
Frozen POS, payment terminal down, ticket printer failure... When it happens during the Saturday evening rush, you need a responsive partner. We respond in under 4 working hours (under 2 hours for clients on signed packs).
Unstable Wi-Fi for guests and staff
Your customers expect reliable Wi-Fi, your team needs it for orders. We configure and optimize your network to handle peak hour loads.
Payment terminals
POS environment support. Configuration, diagnostics and payment provider coordination for repair or replacement under warranty. Your customers must be able to pay without friction.
Ordering and kitchen systems
Order tablets, kitchen displays, floor-to-kitchen synchronization. We make sure the entire chain runs smoothly.
Our solution for hospitality
Recommended Business Pack
From 295 EUR/month — Remote + on-site interventions.
- Responsive support < 4h (remote + on-site)
- POS environment support & payment provider coordination
- Wi-Fi configuration and optimization
- Ordering system maintenance
- Coordination with your IT vendors
- Backup and service continuity
- One single number for everything: +32 489 59 42 27
Why KA IT for your restaurant?
300+ interventions/month
Many of which in the hospitality sector. We know your emergencies and your atypical schedules.
A single point of contact
No more juggling between the network technician, the POS vendor and payment provider support. KA IT handles everything.
Proven field expertise
Our team diagnoses payment terminal issues daily and coordinates with vendors for quick resolution.
Available Mon-Sat
Your restaurant is open on Saturday? So are we. Support available Monday to Saturday, 8am-6pm.
Your service cannot stop
Call us for a free 15-minute discovery call. We understand your emergencies.
Free discovery call — 15 min